Transparency and ethics are fundamental pillars for building a safe and collaborative corporate environment. Therefore, we provide the Ethics Channel (e-Core Reporting Channel), an exclusive, confidential and objective space to report any conduct that is not aligned with our values ​​or current legislation.

What is the Ethics Channel?
This is an accessible means for employees, suppliers, customers and partners to safely and, if desired, anonymously, report situations that violate our Code of Culture, Internal Regulations, company Policies or current legislation, including the Anti-Corruption Laws.

Our commitment includes the prohibition of acts of corruption, fraud and other irregularities, always ensuring the confidentiality of information and protection against retaliation against the whistleblower.

To ensure security and impartiality in handling complaints, the Ethics Channel is operated by an independent and specialized company, GRC Solutions. This measure guarantees that all complaints are handled with neutrality, confidentiality, and in compliance with best practices in compliance.

How does it work?
Reports are received by an independent company specialized in handling ethical issues. This process guarantees:
* Absolute confidentiality regarding the identity of the person making the report;
* Security and impartiality in the investigation of the facts;
* Confidence that there will be no retaliation against the whistleblowers.

How to make a report?
In order for us to conduct a quick and effective investigation, it is important to provide as much detail and information as possible, such as:
* Approximate dates of the events;
* Locations involved;
* Names of the people or organizations involved;
* Amounts, if applicable.

Our commitment
By reporting situations through the Ethics Channel, you directly contribute to promoting a more ethical, safe work environment that is aligned with our values.
If you have any questions or need more information about how the Ethics Channel works, please contact the Ethics Committee.